TGI Fridays has the best apps. Their potato skins alone rule. So i was making dinner with my roommates and we were cooking steaks. I thought onion rings would be a hit. I bought TGIF products and they sucked. Horrible, So I wrote them and complained. Here is their response. This is just as bad as letters from Congressman. I dont want coupons, I want a refund.
April 20, 2006
Dear Capitolswell (changed to protecdt the innocent),
Thank you for visiting our web site.
We're sincerely sorry to learn you weren't pleased with the quality of TGI Friday's Beer Battered Onion Rings. Your experience concerns us since we work hard to produce top quality, wholesome foods to satisfy the many tastes and dietary needs of our consumers. We carefully monitor the production of our products throughout the entire process. Our goal is to ensure that each and every batch meets our high standards for flavor, consistency, and overall quality. Your experience certainly does not represent the quality of product we want you to receive.
The information you've provided will be helpful in our efforts to continually improve our products, and we assure you your comments will be brought to the attention of our Quality Assurance Management.
If you still have the container, it would be very helpful to our investigation if you could provide the exact UPC (scanner) number as well as the production code which is printed on the side panel. Of additional help to us would be the name and street address of the store where your purchase was made. You may furnish this information to us via return email.
We will refer your report to our quality assurance management. You may be assured this matter will be given careful attention.
Thanks again for contacting us. As follow up, we will be sending coupons through postal mail, to arrive within the next 7-10 business days. If we can be of more help, please call us at 1-800-255-5750 Monday through Friday, 8:30 am to 6:00 pm Eastern Time.
Heinz Consumer Resource Center
Heinzconsumeraffairs@us.hjheinz.com
When contacting us, please refer to the following reference number: 002472261A
HEINZ/JNEEL
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after suffering a broken thumb.
1 comment:
I haven't had the onion rings but I actually liked their smoked popcorn chicken thingies I bought one time.
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